Privacy Policy
At Gig Elite, we respect and value your privacy. This privacy policy explains how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, and in alignment with our business operations.
By accessing our websites and using our digital services, you agree to the practices outlined in this Privacy Policy. If you do not agree with the terms of this policy, please refrain from using our services.
Data Controller Information
The data controller responsible for your personal data is:
Gig Elite, Inc.
Azam Garden, Lahore.
Email: info@gigelite.com
If you have any questions about this Privacy Policy or wish to exercise your rights under data protection laws, please contact us at the above details.
Types of Personal Data We Collect
We collect and process personal data when you interact with our website or use our services. The data we collect may include:
Contact Information: Name, email address, phone number, and company name (provided through contact forms, newsletter subscriptions, or job applications).
Payment Information: If you purchase services, we may collect billing information and payment details.
Analytics Data: Information about your device, IP address, browser type, operating system, and usage of our website (collected via cookies and tracking technologies).
Social Media Information: If you interact with us on social media platforms, we may collect publicly available information from those profiles.
We do not require or collect sensitive data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless explicitly provided by you for a specific purpose.
Purpose of Data Collection
We process your personal data for the following purposes:
To Provide Our Services: To deliver digital services including animation, graphic design, video production, SEO, web development, UI/UX design, lead generation, etc.
Customer Support: To respond to your inquiries, provide assistance, and offer technical support.
Marketing and Communication: To send you newsletters, updates, promotional offers, and marketing materials if you have subscribed to them.
Website Analytics and Improvement: To analyze your interaction with our website using cookies and analytics tools (such as Google Analytics) to improve our website functionality and user experience.
Job Applications: To evaluate your qualifications if you apply for a position at Gig Elite.
Compliance and Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our agreements.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):
Consent: We process your data based on your consent when you subscribe to our newsletter or request marketing materials. You can withdraw your consent at any time.
Contractual Necessity: We process your data as needed to fulfill our contractual obligations to you when you use our services.
Legitimate Interests: We process your data based on our legitimate business interests, such as improving our services, understanding user behavior, and marketing our services to you.
Legal Obligations: We process your data to comply with applicable legal requirements, such as tax and regulatory obligations.
How We Share Your Data
We may share your personal data with third parties under the following circumstances:
Service Providers: We work with trusted third-party service providers to help us deliver our services (e.g., payment processors, email marketing services, and hosting providers).
Analytics Providers: We use Google Analytics and other similar services to analyze the usage of our website and improve user experience.
Social Media Platforms: If you interact with us through social media, we may collect publicly available information from your profile for engagement and marketing purposes.
Legal Authorities: We may disclose your data if required by law, or to protect our legal rights, investigate fraud, or comply with applicable regulations.
All third-party service providers we work with are required to process your personal data in accordance with applicable privacy laws and ensure its protection.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as Google Analytics) on our website to improve user experience and gather analytical data. Cookies are small text files stored on your device that allow us to:
Enhance website functionality
Monitor website traffic and usage
Improve user experience and content personalization
You can manage cookie settings through your browser, but please note that blocking cookies may affect the functionality of certain website features.
For more information about how we use cookies, please refer to our Cookie Policy.
International Data Transfers
We do not transfer your personal data outside the European Economic Area (EEA). As a Pakistan-based company, all your personal data remains within our operational jurisdiction unless required otherwise for specific third-party services, such as Google Analytics or social media integrations, which may involve data transfers outside of the EEA. In such cases, we ensure that appropriate safeguards are in place to protect your data.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
For services: Data is retained for the duration of our business relationship.
For marketing: Data is retained until you unsubscribe or withdraw your consent.
For legal obligations: Data is retained as required for compliance with legal, tax, or regulatory requirements.
Once your data is no longer needed, we will securely delete or anonymize it.
Your Rights Under GDPR
As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request deletion of your personal data under certain conditions.
Right to Restriction of Processing: You can request restrictions on the processing of your data in certain situations.
Right to Data Portability: You can request that we provide your data in a structured, machine-readable format for transfer to another service provider.
Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.
Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
To exercise these rights, please contact us using the information provided in this policy. We will respond to your request within one month.
Security of Your Data
We take data protection seriously and implement reasonable security measures to safeguard your personal data against unauthorized access, alteration, or destruction. However, no system or transmission of data over the internet can be fully secure, and we cannot guarantee complete security.
Third-Party Websites and Social Media
Our website may contain links to third-party websites or integrate with social media platforms such as Facebook, Twitter, or Instagram. These websites have their own privacy policies, and we encourage you to review them before submitting any personal data.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at:
Data Protection Officer
Gig Elite, Inc.
Azam Garden, Lahore.
Email: info@gigelite.com